Dispatcher Job at Milltown Plumbing, Chelmsford, MA

bm1mRFZYbE5BSm5Da1dTZHVLUWw1cy9WekE9PQ==
  • Milltown Plumbing
  • Chelmsford, MA

Job Description

Dispatcher
Benefits:
  • PTO Time
  • Flex Schedule
  • Get Paid Weekly
  • Bonuses
  • 401(k) Match @ 4%
  • Paid Training, Educational Allowances/Reimbursement for Field-related Courses
  • Blue Cross Blue Shield Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid Holidays to Celebrate
  • Company Events
Full job description
Do you want to join our growing, customer-focused, and, dare we say, fun team?
Then we want to talk to you TODAY!
We're a dynamic, family-owned business with over 45 years of expertise. We're on a mission to be a great place to work, provide industry leading service and continue to grow!
We're the go-to experts for plumbing, heating, cooling, and electrical services to keep homes and businesses comfortable all year long. Join us in making every home and business a Customer and MillTown fan. Make this year the first to join the MillTown team.
Essential Duties and Responsibilities*
  • Evaluate customer calls and assign the best technician to each service appointment.
  • Relay accurate information to technicians, ensuing proficient, quality customer experiences.
  • Manage the whereabouts and needs of every technician in the field.
  • Record the results of each service call and create report summaries for senior management.
  • Be professional and establish customer rapport, encouraging repeat business.
  • Respond to customer requests, resolving issues and promoting Milltown.
  • Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders.
  • Update customers throughout the day on the technician's progress.
  • Follow up on leads and unsold work from our technicians.
Desired Skills and Experience
  • Proven track record in customer service.
  • IT competent; good typist and proficient with phone systems.
  • Highly organized with exceptional follow-through abilities.
  • Strong verbal and written communications.
  • Ability to build trust, defuse conflict and hold others accountable.
  • Bachelor degree or equivalent is a plus.
  • Engaging personality that blends well with a fast-paced, goal-driven environment.
  • Competitive individual contributor who also loves to win as a team.
  • Highly motivated, flexible and great attitude on life.
MillTown Plumbing & Heating Inc. is an equal opportunity employer and does not make hiring decisions based on age, race, gender, religion, disability, or any other characteristic protected by applicable law.
Job Type: Full-time
Pay: $59,000-73,000/year
If you require alternative methods of application or screening, you must approach the employer directly to request this, as Indeed is not responsible for the employer's application process.

Job Tags

Weekly pay, Full time, Flexible hours,

Similar Jobs

Booker DiMaio, LLC

Federal International Partnership Support Subject Matter Expert - Onsite in Annapolis Junction Job at Booker DiMaio, LLC

 ...Secret/SCI Clearance and at least a CI polygraph is required. International Partnership SME needed to support the development of strategic...  ...DOD/Interagency partners. Draft decision memos, briefing papers, and other papers on these topics in preparation for... 

SSP

Bartender Job at SSP

 ...Vacation ~401K Plan (with company match)~ Free Employee Meal Our restaurant portfolio in the Pittsburgh International Airport: Mi Casa, Bad Egg and more! At SSP America, our Bartenders enjoy engaging with our guests while serving hand-crafted beverages and... 

SynergisticIT

Entry Level Data Engineer Job at SynergisticIT

Synergisticit Job Opportunity Since 2010 SynergisticIT has helped jobseekers get employed in the tech job market by providing candidates the requisite skills, experience and technical competence to outperform at interviews and at clients. Here at SynergisticIT we just...

Merrick

Hybrid Structural BIM Designer | Revit, Navisworks Job at Merrick

 ...A respected engineering firm is seeking a Structural BIM Designer in Maryland, supporting the design and retrofit of industrial facilities. The candidate will produce detailed 3D/2D models and construction documents, with a focus on structural detailing. Strong knowledge... 

G&W Electric

Painter I (5:00am Job at G&W Electric

G&W Electric seeks a skilled Painter I to join our manufacturing team. This role is essential in maintaining the high standards of our production processes, ensuring all products meet our rigorous quality standards before they reach global markets. The Painter I will work...