Job Description

Overview

Looking for an exciting way to spend your summer while gaining real world experience? Join Egan Company as an IT Systems and Support Intern as part of our Information Technology team. We're looking for motivated students searching for an entry-level internship in IT. In our summer internship program, you'll work alongside professionals in the industry while also engaging in events just for interns, including a jobsite ride-along, mentorship opportunities, Insights Discovery workshop, and more! Our internship program lasts 12-weeks, with flexible start and end dates to meet the needs of your school and extracurricular schedule.

The IT Systems and Support Intern supports Egan's Champlin office location and also supports Egan's remote work-sites. The IT intern team will take part in an intern-driven project consisting of refreshing a portion of the company's fleet of cell phones. Through this project and daily operations, interns will learn about Egan's mobile device management system and gain hands-on experience with everyday systems support and administration tasks, including troubleshooting and resolving issues with Egan's fleet of company devices, such as phones, tablets, laptops, and desktops, as well as virtual desktop infrastructure and thin-client devices. This role contributes to the IT team as part of its Help Desk operations. In addition to day-to-day fixes, this role is involved with planning and implementing long-term initiatives, company-wide technology changes, and system improvements.

Responsibilities

The responsibilities of the IT Systems and Support Intern include but are not limited to the following:

• Contribute to the completion of the intern-driven project
• Provide top-notch customer service by visiting jobsites and customer sites regularly
• Respond to, diagnose, research, and manage incoming help desk requests
• Support PCs, ChromeOS, VMware, Horizon View Clients, Servers, and Networking
• Assist with server upgrades and maintenance
• Participate in network management and monitoring

Requirements

• Currently enrolled in a two-year or four-year IT-related degree program, such as systems support, computer networking, cybersecurity, or computer science
• Familiarity with Google Workspace, ChromeOS, Windows, Microsoft Office, Internet, and PC hardware, TCP/IP, and networking is preferred

Qualifications

• Must be able to work as an individual contributor and as part of a team
• Must have excellent verbal communication skills
• Possess the ability to explain technical issues in non-technical terms
• Ability to build positive and collaborative relationships with end users and vendors
• Strong organizational skills to deal with customer needs and competing priorities
• Must have reliable transportation to travel between offices and jobsites, and possess and maintain a valid driver's license and acceptable driving record.

Working Conditions

• Performance of duties mainly in the office with regular visits to job sites to support field personnel as needed.
• Ability to stand or sit for extended periods of time.
• Exposure to loud noise, dirt, and exposure to the elements.
• Climbing ladders/stairs, uneven ground, bending, kneeling, and twisting are to be expected on job sites.

Benefits, Perks and Pay Beyond the Industry Standard

Egan is committed to providing a workplace that helps you thrive both personally and professionally.

• Well-being: you're offered comprehensive mental healthcare and support for you and your family
• Professional Development: we support your learning and career growth by offering regular learning and development opportunities both on the job and as part of the summer internship program.
• Community Involvement: our "Beyond the Jobsite" program supports causes in the communities in which we live and work through regular volunteer events to connect with each other and help those in need
• Earned Sick and Safe Time (ESST): accrue paid leave that can be used for certain reasons related to sickness and safety

This internship provides a valuable learning experience and the opportunity to gain practical skills and experience. Please note that this is a temporary position and does not include company-sponsored benefits, like health insurance. #LIHybrid

Pay Rate: $23.00 per hour

Strong Culture Built on Values and Keeping Promises

At Egan, you'll be part of a team that shares a passion for redefining the industry by setting a new standard of customer care. Together, we'll promote teamwork, embrace innovation, act with integrity, pursue growth, and prioritize safety. You'll have the opportunity to grow and develop in a company committed to providing the growth and success you're looking for, both for yourself and for the customers you serve. You'll love being part of success shaped by the strength of our team, which is enhanced by:

• Solid history as a legacy leader in specialty contracting and system integration for over 80 years
• Private ownership and operations by employees who work in the company (not a holding company or private equity firm)
• Engaging leadership who prioritizes your safety, your development, and your impact
• A proven track record of employee retention and loyalty
• Flexible and hybrid workplace models that prioritize collaboration and customer needs

From general contractors and architects to building owners and facility engineers, Egan collaborates throughout the entire construction or project process with the shared goal of maintaining best-in-class relationships with our internal teams, customers, and business partners. At over 1,000 employees occupying our offices and work sites, we aim to ensure every project is done with quality craftsmanship, integrity, and an aggressive commitment to safety. In fact, we're proud to be recognized as one of America's Safest Companies for recurring years.

Application Instructions and Employment Practices

Egan Company will not discriminate against or harass any employee or application for employment because of race, color, creed, religion, national origin, sex (including pregnancy, gender identity, sexual orientation), disability, age, genetic information (including family medical history), veteran status, marital status, familial status, local human rights commission activity, or status with regard to public assistance.

We do not accept application materials by mail or email except as a reasonable accommodation for qualified disabled applicants. Individuals who are unable to use our online process due to a disability should email recruiting@eganco.com.

Creating and maintaining a safe and drug-free working environment is important to all of us. Employment with Egan requires successful completion of a pre-employment drug screening. We also participate in E-Verify.

Egan reserves the right to hire any individual without legal or financial obligation on unwanted solicitations. Any resume submitted to any employee of Egan without a prior signed search agreement will be considered unsolicited and the property of Egan.

No agency emails, calls, or solicitations will be accepted without a valid agreement.

Job Tags

Hourly pay, Temporary work, For contractors, Summer work, Internship, Summer internship, Work at office, Local area, Remote work, Flexible hours,

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