Job Description

Join our dynamic team as a Part-Time Stockroom Operations Team Member, where your contributions are vital to delivering outstanding customer service. In this energetic role, you will efficiently manage product processing and stockroom operations, ensuring a smooth and satisfying shopping experience for our customers.

Your Role Includes:

• Receiving and handling product shipments, including unloading trucks and executing stockroom operations for omni-channel fulfillment.

• Restocking the sales floor according to product sell-through rates and seasonal changes.

• Connecting with customers by greeting them, assisting with inquiries about products and services.

• Maintaining product protection standards and ensuring a safe shopping environment.

• Helping to train new hires on Kohl's brand standards and operational procedures as directed by store leadership.

As a Team Member, You Will:

• Act with integrity and foster teamwork in an engaging and inclusive culture.

• Exhibit good judgment and decision-making, collaborating with team members when necessary.

• Deliver exceptional customer service by anticipating needs and resolving issues effectively.

• Support point of sale and customer service teams to enhance transaction speed and elevate the customer experience.

• Meet or exceed individual goals, such as productivity and customer engagement metrics.

• Complete several tasks within established timeframes and follow company policies and standards.

• Ensure adherence to safety protocols for the wellbeing of associates and customers.

• Respond proactively to directions from supervisors and managers.

• Take on additional responsibilities as needed.

Skills We Value:

• Required: Strong customer service skills, ability to multi-task, and keen attention to detail.

• Effective verbal and written communication skills.

• No prior retail experience is necessary.

• Must be 16 years of age or older.

• Flexibility in availability, including days, nights, weekends, and holidays.

• Preferred: Experience in client-facing retail or service industries.

Essential Functions:

• Perform the accountabilities outlined in the

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