Job Description

Senior Director, Sales and Client Success for Intel Operations Accounts

Join Rhombus Power Inc. as a Senior Director, Sales and Client Success for Intel Operations Accounts.

Rhombus Power is transforming defense and global security enterprises with Guardian, our Artificial Intelligence platform for strategic, operational, and tactical decision-making.

We provide relevant, actionable, and AI-powered insights at each step in the defense decision-making cycle. With Guardian's AI-powered tools, our clients can solve their most complex, interconnected challenges and achieve decision and operational superiority.

Come join our cross-disciplinary and world-class team that is delivering game-changing solutions to transform global security.

Position Overview

We seek an exceptional leader to serve as Senior Director, Sales and Client Success for Intel Operations Accounts. This is a mission-critical role at the intersection of cutting-edge AI technology and national security imperatives.

Your mission: drive the adoption, expansion, and operational success of Rhombus' AI platforms across commands, agencies, and allied partners worldwide.

Key Responsibilities

• Own the performance, adoption, and revenue growth of the Guardian and Ambient AI product line across defense and intelligence customers
• Define and execute go-to-market strategy aligned with defense modernization priorities and emerging operational requirements
• Partner with product and engineering teams to translate field feedback into capability roadmaps and feature prioritization
• Drive continuous improvement based on operational metrics, user adoption data, and mission outcomes

Senior Customer Engagement & Relationship Management

• Build and maintain trusted relationships with combatant commanders, service chiefs, agency directors, and ministerial leadership
• Serve as the principal liaison between operational customers and Rhombus' technical teams
• Conduct executive briefings and capability demonstrations for senior defense and government audiences

Revenue Growth & Market Expansion

• Identify and pursue expansion opportunities within existing customer organizations and new defense markets
• Position Guardian and Ambient AI as mission-essential capabilities, not discretionary technology purchases
• Secure multi-year funding commitments and expand contract values through demonstrated operational impact

Cross-Functional Leadership

• Lead integrated 'mission pods' comprising sales, customer success, technical account management, and solution architecture
• Collaborate with marketing to develop case studies, success stories, and thought leadership content
• Work with legal and contracts teams to structure agreements that enable rapid deployment and scaling

Required Qualifications

• 15+ years of progressively senior experience in intel/military operations, intel/defense programs, or national security roles
• Proven track record leading complex, mission-critical programs or large-scale technology adoption initiatives
• Direct experience managing P&L, revenue targets, or program budgets exceeding $50M annually

Preferred Qualifications

• Former Flag officer / SES / SIS, or equivalent senior defense leadership position preferred, or an exceptionally qualified O-6 / GS-15
• Experience with Special Operations, Intelligence Community, or Joint Staff organizations
• Track record deploying technology solutions in operational environments (including OCONUS and forward-deployed locations)

What We Offer

Mission Impact: Your work directly supports warfighters, intelligence analysts, and national security decision-makers facing real-world threats.

Cutting-Edge Technology: Work with state-of-the-art AI/ML platforms that are redefining how defense organizations anticipate and respond to emerging threats.

Competitive Compensation: Base salary commensurate with experience plus performance-based incentives, equity participation, and comprehensive benefits.

Location & Travel: Position is based in Washington, DC metro area with significant travel required (40-50%) to customer sites, installations, and international partner locations.

Rhombus Power Inc. is an Equal Opportunity/Affirmative Action Employer.

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