Travel Agent - Cool Springs, TN Job at The Auto Club Group, Brentwood, TN

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  • The Auto Club Group
  • Brentwood, TN

Job Description

Travel Sales Agent

Its a great time to join AAA The Auto Club Group!? JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Details


  • Job Type: Full time
  • Exempt/Non?Exempt: Hourly


Signing Bonus

$1,000$2,500 Signing Bonus for new hires. Amount depends on experience. To qualify, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1?year payback clause if employment is terminated before 12 months.

What We Offer
  • Average annual earnings up to $40,000 $87,000+ (based on experience/tenure)
  • Unlimited commissions on travel sales
  • Guaranteed commission payouts; we invest in your success
  • Additional commissions on membership and credit card sales
  • Special performance incentives from ACG and partners
  • Quarterly new?hire on?pace bonus
  • Non?exempt (eligible for overtime)
  • Structured career path paired with an uncapped commission modelgrowth and earnings are performance driven


  • Competitive benefits packages: medical, dental and vision benefits
  • 401(k) match
  • Paid parental leave and adoption assistance
  • Paid time off (PTO), company paid holidays, CEO days, and floating holidays
  • Paid volunteer day annually
  • Tuition assistance program, professional certification reimbursement, and other professional development opportunities
  • AAA membership and discounts, perks, and rewards



Exclusive Travel Perks
  • Industry?leading exclusive preferred partner discounted rates and member benefits to help close the sale
  • AAA members travel more than average consumers
  • Free leads, prioritizing those with the highest likelihood to travel
  • In?office travel events and walk?in traffic drive sales daily
  • Direct to consumer marketing for travel agents
  • Inside support structure to reduce administrative work
  • Air desk and inside sales agents
  • Interactive group system providing seamless booking process
  • Travel partner training certifications provided (free)
  • Travel benefits for completing online training programs (can result in free or reduced travel)
  • Familiarization tours and cruises offered through developmental programs (100% free)
  • International Airlines Travel Agent Network Card (IATAN)
  • Benefits include hotel and car rental discounts and deeply discounted rates by cruise and tour partners
  • Complimentary membership with American Society of Travel Advisors (ASTA)
  • Established brand trusted by over 100 years of service
  • Awarded USA Today Top Workplaces 4 years in a row
  • Career advancement opportunities


What Youll Do as a Field Travel Agent
  • Generate new sales, retain existing members, and grow ACGs overall book of business through multiple product offerings
  • Drive new business with competitive products and help retain the Auto Club Groups 14+ million members
  • Establish and grow mutually beneficial relationships with AAA members to maximize their experience and use of AAA benefits, leading to profitable sales, revenue growth, and repeat travel bookings
  • Achieve assigned travel, membership, and credit card sales goals
  • Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services
  • Prepare complex and/or large?scale domestic and international travel packages
  • Complete reservations and advise clients on documentation requirements
  • Make necessary travel arrangements (e.g., reservations, collect money, and process documents)
  • Receive and champion customer concerns through to resolution
  • Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system
  • Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives


What Its Like to Work for The Auto Club Group
  • Serve our members by making their satisfaction our highest priority
  • Do whats right by sustaining an open, honest and ethical work environment
  • Lead in everything we do by offering best?in?class products, benefits and services
  • ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable


We Are Looking for Candidates Who


Required Qualifications
  • High school diploma or equivalent
  • 1 year of business?to?consumer sales experience


Desired Skills
  • Strong sales skills with a history of effectively developing, tracking, following up on and closing leads
  • Advanced consultative selling techniques utilizing thorough product knowledge
  • Strong phone sales and prospecting skills
  • Excellent verbal and written communication skills combined with strong customer focus
  • Ambition, motivation and drive
  • Excellent listening skills and ability to understand customer needs
  • Ability to proactively grow a personal book of business and repeat clients



Work Environment

This is an in?office position. Employees will service ACG members in?person and are based on site in an ACG branch facility.

Regular and reliable attendance is essential for the function of this job.

Legal Statements & EEO

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

ACGs compensation philosophy is to provide a market?competitive structure of fair, equitable and performance?based pay to attract and retain excellent talent that will enable ACG to meet its short? and long?term goals.

Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

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Job Tags

Hourly pay, Full time, Work at office, Relocation package,

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